Description of Practice
When Investigators or the main DLC office receive multiple complaints regarding underage drinking or over service in a particular establishment, the Investigator responsible for that establishment requests an undercover team to patronize the establishment for two to three nights in a row. The reason for the multiple visits is to establish that repeat complaints are due to the way the establishment conducts business. The undercover team consists of two Investigators (from another part of the state) inside with the area investigator close by outside in the event something was to go wrong. The inside Investigators note the specifics of violations and reports are filed with the main office in Montpelier. If serious violations are noted, the decision is made to do a summary suspension on the licensed establishment to insure continued public safety. A hearing will then be held within a few day of the suspension where the Liquor Control Board will consider the evidence when deciding on whether to merely suspend or completely revoke the establishment’s liquor license.
Name: William J. Goggins, Chief
Agency: Education, Licensing & Enforcement Divisions/Vermont Department of Liquor Control
Address: 13 Green Mountain Drive, Montpelier, VT 05602