Purpose of Practice
This practice was put into place for the consumers to be able to search our stores for product availability.
Description of Practice
This new website was produced with Wine connect to list all of the products that we normally carry and have all pricing and description of the product along with ratings and any other information associated with the product. Customers can search for products to get sale pricing and also search for the stores that have the product and the number of bottle. This website also links to google maps and will plot directions for the customer.
Success or Improvements
We have been able to reduce the number of calls and emails for people searching for a product. Also, we have brought many new customers to our stores.
Evaluation of the Practice
The number of hits to our site has increased every week.
Name: Gus Montes de Oca
Agency: Montgomery County DLC
Address: 16650 Crabbs Branch Way, Rockville, MD 20855